How to buy
To purchase on the maserin.com website it is necessary to be registered. It is possible to proceed to checkout as a guest or by registering continue with the purchase of the products in your cart, specify the address to send the products for sale on the maserin.com site, enter your coupon code, enter any partner code and add related notes to shipments.
The cart is always available in all pages of the website. To order the products just click on the “Cash” button, fill in the required fields, necessary to proceed, and then click on “Place order”.
Our shipping office will receive the order request and will send the products to the indicated address.
Registering online at maserin.com is very simple, and the data will be processed in full compliance with the current privacy rules.
Paypal: It is possible to pay through Paypal without having a Paypal account. Credit Cards accepted are: VISA, VISA ELECTRON, MASTERCARD, MAESTRO. It is a very fast and safe method to speed up payment as a guest and purchase our products online.
Bank Transfer: By choosing the payment by bank transfer in advance, at the end of the order the customer will automatically receive a confirmation email containing the bank details to proceed with the transfer. Payment must be completed within 5 business days from order receipt, after this deadline the order will be automatically cancelled. Order will be shipped once the payment has reached our bank account and the merchandise is available for shipment.
Please make the transfer to the following bank account:
Accountholder: Coltellerie Maserin snc
IBAN: IT67 H088 0564 8900 0800 8900 674
SWIFT CODE: CCRTIT2TFOB
Upon delivery of every order, clients are asked to inspect the box carefully before signing for the delivery.
If for any reason the box looks tampered with, either sign for the package with reservations or refuse the package.
In the event that the box has been signed for with an unauthorized signature or there is evidence that the package has been tampered with, open a claim immediately with the courier and contact customer care at firstname.lastname@example.org
If the package is damaged or if an item is missing from inside, the packaging must be kept for further verification. Any claim regarding damages, missing merchandise and/or delivery to the wrong address, must be sent to email@example.com within 10 days from the order’s delivery date on the carrier’s website, otherwise the claim will not be accepted.
Info and Customer Care: firstname.lastname@example.org